Take Their Word For It!

“Our crew was such a delight to work with, professional, courteous, caring!”

I cannot express enough how wonderful this company was to work with. In a very short period of time, we needed to have my father moved to a retirement home and this is the company the retirement home recommended. From my first phone call Talia at Elder Care Transitions made me feel at ease. They sent me helpful lists; I chose to do the packing however they are a full-service company. Come moving day Kyle met me at my father’s home, we did a walk through as to what was moving. They quickly and professionally wrapped up the furniture and got it loaded into the truck all the while maintaining strict Covid protocols. At the other end, my father’s belongings were carefully brought to his suite, unpacked, furniture properly places and artwork hung. Our crew was such a delight to work with, professional, courteous, caring! We are truly grateful to ECT.

Nanci Womersley

“They are nimble, reliable and understand the care needed in moving a senior.

This is a superstar team. Careful, considerate and very organized. I have nothing but high praise for the team. They are nimble, reliable and understand the care needed in moving a senior. And it is a different type of move! You are in the best hands with Elder Care.

Liz B.

“Elder Care made my mother’s transition to her retirement residence a breeze.”

Elder Care made my mother’s transition to her retirement residence a breeze. They took care of everything from the move itself to helping us clean out the remaking stuff in the apartment. Very professional and friendly staff. I will definitely be using them again if the opportunity comes up in the future.

J. Kennedy

“responded with lightning speed, pivoted on a dime when problems arose,…”

I have to admit, I was skeptical at first about Elder Care Transitions, as my family was mandated to use their services to move my parents to a retirement home during the pandemic. Never have I been more wrong, but I could be happier to admit it.

Talia, Jen, and the team could not have been better. Kind, efficient, and reasonably priced. They went WELL beyond the call of duty and even helped unpack and move new furniture when we had additional; requirements after the initial move.

They responded with lightning speed, pivoted on a dime when problems arose, presented helpful and reasonable solutions and made what could have been a nightmare a relatively smooth transition. I can't recommend them enough.

J. Heath

“Can't imagine what I would have done without them.” 

Working with elderly people going through the trauma of leaving their home for a new and unknown living situation takes tact, patience, compassion and understanding. Elder Care Transitions made my parents' move so much less stressful for them, and for me.

ECT helped my parents to identify the things they most wanted in their new, smaller apartment and to come to terms with letting go of what wouldn't fit. The move was a super efficient one day affair. ECT arrived in the morning, packed up furniture, art, ornaments, clothes, toiletries etc.,and  moved everything to the retirement residence and unpacked. At 6pm my parents walked into an apartment that looked exactly like home: their clothes in the closets, the bed made, furniture in place, pictures on the walls, the lamps lit and my mother's Royal Doultons exactly where she was used to seeing them. My parents couldn't believe that it instantly felt like home. A huge relief for all of us.

ECT also organized the full clear out of my parents' condo. An estate sale specialist bought several pieces of the remaining furniture and  ECT took clothes and household goods to appropriate charities. The condo and the locker were left empty and swept.

I am so grateful to Talia, Kyle, Jen and Mehdi for making this move as smooth as it could possibly be. Elder Care Transitions provides truly superlative service. Can't imagine what I would have done without them. 

A. Nokes

“I just wanted to say thank you to you and your team for your kindness and consideration.”

I just wanted to say thank you to you and your team for your kindness and consideration. This was a tough move.

By waiting until my mom was out of the house to move in the boxes, shows how much consideration and experience you have dealing with the elder generation. Thank you.

J. Nelson

“My mom was absolutely thrilled with her new space”

My mom was absolutely thrilled with her new space. There were many tears of joy shed that day.

After being in the hospital for a month, it was a nice welcome relief to move into a new space filled with some of her most precious items, with everything set up and ready for use.

Many, many thanks for all you and your team did to ensure a smooth and successful transition.

Margaret

“Thank you for the wonderful job you and your team did with my move.”

Thank you for the wonderful job you and your team did with my move. It was so nice to be able to turn the key and walk into my suite without having to do any work unless I chose to. Thank you

Janice S

“You guys really out-did yourself and totally had my back.”

You guys really out-did yourself and totally had my back because I kept telling her that moving wouldn't be a hassle at all, which was her only reservation.

I feel so much better about her being here than where she was and she even looks younger to me.

Thank you again!

Penny Mirams

“They’ve allowed me to continue with my regular life four provinces away, knowing that my parents are in good hands.”

I can’t say enough good things about this caring and kind business. They are wonderful. The move was super smooth and easy. April and her team were efficient and even returned an envelope of cash that had dropped out of my father’s desk containing several hundred dollars, so we know they are trustworthy. They set up my parents’ new home in a most excellent manner. April and her team were helpful in reducing my stress of moving them out of their home of 34 years.

April is doing a very good job of visiting my parents twice a week in the retirement home and attending to their needs, like finding mom a warm sweater, walking with dad to run errands and taking excellent notes at medical appointments. My father’s doctor even commented on how good her notes were and it keeps me up to date with his medical issues. Talia has been very good at calling me when something major is up (like a cancer scare for my dad) to help de-stress and clearly explain things to me.

Thank God for ECT. I honestly don’t know what I’d do without them. They’ve allowed me to continue with my regular life 4 provinces away, knowing that my parents are in good hands. Almost like family. I know they’ll be with us to the very end. The costs of the move and the ongoing care management is worth every penny!

Julie Palmer

“Flexible, efficient, & good humoured…”

Talia and her team quickly understood and took upon themselves to handle all aspects of our move. They were flexible, efficient, good humoured and worked quickly to stay within their estimate.They were wonderful to work with and we highly recommend them. 

Joyce Cram

“This has been a difficult time for us and your people were a godsend.”

The service was excellent. April and the whole staff were so helpful, we just left things in their hands and a large issue became a non-issue. This has been a difficult time for us and your people were a godsend. The setup at my sister’s accommodation in Briton House is stunning and I know that she will be more than happy.

Thank you so much.

David Lappin

“... being happy with her new home has been key to her feeling positive about her move.”

Elder Care Transitions moved my Mother from her Toronto Apartment to a Retirement Residence.  April & the team helped my Mother decide how much furniture to take, what would fit in her new floor plan design, and packed up everything for us.

The team worked with my Mum to set up her new unit, delivered the remaining contents of her apartment to various family members' homes, and then made sure everything else was donated to charity or disposed of. 

April and her team were friendly, respectful, calm, flexible and kind. My Mum was thrilled with the way her new place was put together and being happy with her new home has been key to her feeling positive about her move. I highly recommend Elder Care Transitions.

 Tara G. 

“The stress left her immediately and she felt completely at home.”

My mom was understandably not sure of what to do; but with your guidance, your staff's efficiency and most importantly their kindness, the move was seamless. My mom's face, when she walked in, was priceless. The stress left her immediately and she felt completely at home. We are so glad we chose to go with your company. 

There will be things she realizes she may need in the next days, but tonight she can relax in her new home and sleep in her bed. 

It is a huge transition for her but this first step was so positive because of you and your staff.

Michelle Zikovitz

“The service was tremendous with wonderful communication.”

Talia, April and the rest of the ECT team did an excellent job over a long period of time, first helping our family move our mother rather suddenly from rehab into her retirement home suite, and then later organizing the shipping of large objects to two different cities, and conducting the estate sale and huge clear-out of our parents' large home where they lived for 51 years. 

The service was tremendous with wonderful communication (in person, on the phone, and via many, many e-mails).  Talia and April are both very kind and respectful, and they exuded a most helpful and calming demeanor all throughout the complicated and difficult transition of our parents moving due to sudden illness from their beloved house into their retirement home.  It was a very big job very well done!  I will recommend ECT to everyone I know.

Karen Broadhurst

“WAY more than just a moving company!”

The move was quick and easy - then the problems started, culminating with a trip to Emergency for a 'heart attack'.

Through it all Talia was a life saver, instantly arranging for in-house care and a companion to take the pressure (and crazy texts) away from us and into the hands of professionals.

Now we enjoy visits with Mom, without feeling like we have to be front line caregivers who are on call 24/7.Without ECT to guide us through the entire process, we would have been lost. WAY more than just a moving company!

Don DeWolfe, CGA

“A seamless result that made it so much easier...”

Thank you for a very professional job, moving everything in one day. A seamless result that made it so much easier for my mum (and me too!).

Thank you to Talia and her talented team.

DR. Lynn Tomkins

“If you are looking for help to move a loved one ... look no more!!”

Elder Care Transitions does it all with professionalism, enthusiasm, and above all with kindness. 

Our initial phone call with Talia Khanania (Founder/Owner) was like talking to an old friend ... and everything from there was an absolute breeze!

April Demers (Senior Move Coordinator) & Jen DeWolfe (Move Coordinator) did all the packing, the heavy lifting, the moving, the unpacking and then surprised us at the end of our moving day with the BIG REVEAL !!

Every piece of furniture in place, pictures & personal items beautifully displayed, clothes hung, bed made, bathroom ready for that first bath or shower and TV and phone all in operating mode. How comforting to walk into a new space only to find you are home! 

Thank you for helping us move my aunt ... your compassion for her well being throughout the process was truly touching.

Elder Care Transitions truly are the "transition experts" !!

With great appreciation for all of your help,

Michelle Di Carlo

"Care, compassion and professionalism.”

To the wonderful ECTransitions team, 
“Enormous thanks for helping us move our mother and taking such good care of us during a difficult time. We so appreciate your care, compassion and professionalism.”

Martha Shaw, Judy Shiriff, Bill Shiriff

"All cheerful efficient and knowledgeable."

There is so much negativism these days that it was a pleasure to deal with you, April and your team--all cheerful efficient and knowledgeable.

I could not have managed the move and its complications on my own and I will recommend your services to everyone I can.

I look forward to seeing you and April from time to time at Walden. I always enjoy our little chats.

Thank you for a job well done.

Mr.Stark

"Were fabulous at putting Mom at ease..."

Elder Care Transitions assisted us with two moves for our Mom. The first was from her home of many years into a retirement residence and the second from suite to suite within the residence. I cannot say enough about the professionalism and compassion of this team. Mom was understandably apprehensive and quite agitated about the moves, particularly because she was concerned about her beloved cat.

April, Jen and the team were fabulous at putting Mom at ease. They didn’t just focus on accomplishing the physical move, they took pains to make sure she was cared for in the process. When they were done, the furniture was in place, pictures hung, TV installed and the cat was happy. Mom was also happy!  

From our perspective, the two moves could not have been accomplished more smoothly. We would highly recommend Elder Care Transitions.

Laura O'neill

"There aren’t enough words to express my heartfelt thanks..."

Dear Talia:

There aren’t enough words to express my heartfelt thanks to you and your “girls” (April and Jen) for the successful and very happy move for me to my new abode.   The professionalism and tender care you gave to me and my belongings was wonderful and I am now enjoying settling into my new surroundings.   I particularly enjoyed getting to know you all.   Your humour and helpful suggestions along the way proved to make it so much easier for me to adjust to leaving my long-time home and turning it into a new adventure. I most heartily recommend your company to any and everyone who is planning on downsizing. It doesn’t come better than with Elder Care.

I wish you continued success, Talia.

Fondly,
Cleone Duncan

"I would recommend your services to anyone.."

I was very impressed with you, your moving specialists and the service you provided.  Stephanie and April were friendly, efficient, informative, and fun to be around.  They worked very hard the day before moving and the actual moving day.  They did not waste one second, and BEST OF ALL, they kept smiling all day.  They made a stressful time a memorable, happy time.

Your concern and information before the move was inspiring and gave me more confidence and relaxation than Valium!  

I would recommend your services to anyone - the first interview was pleasant and reassuring, and the pre-moving day awesome.  The day of the move was smooth and all my belongings were in place immediately.

You are to be congratulated on founding such a valuable, well-run
venture.  All the best in the future, and I will look forward to seeing you again.

Loretta Robertson

“You can't believe how fortunate I felt to have found you…”

"You can't believe how fortunate I felt to have found you and for your expertise in helping us find the perfect retirement home for Mom. Thank you so much for everything!"
Miriam

“My Aunt Jean's blood pressure has been going down for the first time in 25 years”

"My Aunt Jean's blood pressure has been going down for the first time in 25 years - amazing eh!!!!! I think she is experiencing a lot less STRESS these days !!! Proves the move and living at the retirement community you helped us find for her has been the best thing for her !!!"

Charlene Keen

"Everything I was looking for and needed at that time.."

"A wonderful young woman came to my home to see me and was kind, caring, supportive, understanding, patient and knowledgeable...........everything I was looking for and needed at that time. She did indeed help me find a wonderful new home in a lovely retirement residence in downtown Hamilton. There is no doubt in my mind that I would not have been able to find this special new home without Talia's aid and assistance. Thank you!"

Ruth VanHorne

“ECT has always provided exceptional, caring, and trustworthy service.”

"I have used Elder Care Transitions many times to help me look after
an elderly client under my care. Whether it's arranging a social outing, purchasing a new orthopaedic bed, or organizing a move, Talia of ECT has always provided exceptional, caring, and trustworthy service. I would highly recommend ECT for any task involving an elderly loved one."

Don DeWolfe, CGA

"Extremely professional and trustworthy.."

"Dear Talia, We are so appreciative of how you have helped us out during a difficult time. Thanks so much - you have been extremely professional and trustworthy through this entire process. We will certainly pass your name along to anyone we know needing assistance. Thanks again, Sheila"

Sheila Merker

“You were so calm and caring throughout my move to my new home”

"Dear Talia, You were so calm and caring throughout my move to my new home. I received answers I needed quickly, and you responded to my every need. Thank you for all your kind help. Sincerely, Ms. Kettle."

Arlene Kettle

 
”ECT was wonderfully patient through the entire process”

"Recently, I've changed my residence from one apartment to another within a retirement facility. The move was made in my absence while I was away on holiday under the direction of Elder Care Transitions. My furniture and all fragile belongings were carefully handled, and set up in my new apartment exactly as I had them in my old apartment. ECT was wonderfully patient through the entire process. I should be pleased to recommend Elder Care Transitions to anyone requiring similar help."

Wallace Joyce

“Your expertise in the coordination of every detail was excellent removing so much of my anxiety”

"Dear Talia, You were so helpful! As you know my move was very stressful for me. Your expertise in the coordination of every detail was excellent removing so much of my anxiety. I'm so fortunate to have had someone like you, help me through the transition. Thank you so much! Sincerely, Barbara Fletcher"

Barbara Fletcher

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